Frequently Asked Questions
Have a question about the Mockmill? See below for answers to common questions. If yours isn't there, reach out to us - we'd love to hear from you and help in any way we can.
FAQs
The Mockmill 100 mills 100 grams of product per minute. The Mockmill PRO 200 mills 200 grams of product per minute, however this mill can be run continuously throughout the day with no cool
down period. The Mockmill 100 can be run for up to 25 minutes before needing a 15 minute cool down period.
The Mockmill 100 comes with a 6 year warranty for non-commercial use. The Mockmill 200 PRO comes with a 2 year warranty for commercial use and 12 year warranty for domestic use.
Yes, Australia wide shipping is available. This is calculated using the most up to date Australia Post rates. Once you put your address into the checkout, this will be calculated based on your location.
Any grain or product that has a high fat content cannot be run through the mill, as well as popcorn kernels and any ‘wet’ products. Everything listed in the table pictured can be put through the mill.
This will largely depend on how often you will use your flour mill and your budget. If you plan to only use it occasionally and for short bursts, the Mockmill 100 will be a great asset to your kitchen. If you want the benefit of fast and continuous milling for more frequency use and higher volumes, the Mockmill 200 PRO is an excellent investment.
No, it does not. As the Mockmill is classified as an appliance, servicing is not required.
In the unlikely event of experiencing a fault or issue with the Mockmill, Vanrooy (the only authorised distributor of Mockmill's in Australia) will be able to help you. They do also carry spare parts should you ever need a replacement part.
Refunds and returns cannot be accepted once the box has been opened.